1. Accuracy of Information
   Petric Transports undertakes to provide accurate, complete, and up-to-date information on its website www.transports-petric.ch regarding the company’s identity, the services offered, and the booking procedures. In the event of an inadvertent error or omission, we reserve the right to correct it as soon as possible.

2. Limitation of Liability
   Petric Transports cannot be held liable for delays, cancellations, or failures in service resulting from events beyond our control (weather conditions, traffic, strikes, breakdowns, etc.). We do not guarantee real-time availability, but we will inform customers as soon as any change occurs. The company cannot be held civilly or criminally liable for any loss or damage arising from the use of—or inability to use—this website, or from any external interference.

3. Cancellation and Refund Policy
   Cancellations are free of charge up to 48 hours before the scheduled pick-up time. After this deadline, or in the case of a no-show, no refund will be issued. To cancel or modify a booking, please contact us by phone or email.

4. Booking and Payment Methods
   Bookings can be made:

• via our website

• by telephone

• by email

We accept payments:

• in cash to the driver

• by credit card (POS on board or online)

• by bank transfer (bank details provided upon request)

All bookings must be paid either before or at the time of the transfer.

1. Luggage
   Each passenger is permitted one standard piece of luggage and one carry-on. If you are traveling with bulky items (skis, musical instruments, etc.), please notify us in advance so we can provide a suitable vehicle. In the case of unannounced excess luggage, any additional fees or the need for an extra vehicle will be your responsibility.

2. Pets
   Pets are allowed on board provided they are transported in an appropriate cage or carrier. Please inform us in advance if you will be traveling with a pet, to ensure a smooth and stress-free experience.

3. Safety and Conduct
   All our drivers are qualified, insured, and comply with traffic regulations. Seat belts are mandatory. Petric Transports reserves the right to refuse service to anyone whose behavior endangers the safety or comfort of other passengers, without refund.

4. Personal Data
   We process your personal data solely for the purpose of providing our services. Your data is never sold or shared with third parties without your consent. By using our website, you accept our Privacy Policy.

5. Amendments to the Terms
   Petric Transports reserves the right to modify these Terms and Conditions at any time. Any changes take effect immediately upon publication on the website. Continued use of our services constitutes acceptance of the updated terms.

6. Governing Law
   These Terms and Conditions are governed by Swiss law. In the event of a dispute, the courts of the Canton of Vaud shall have exclusive jurisdiction.